Welcome to the web home for Technical Support Services at Charlottesville City Schools. Our objective is to provide and maintain an environment where technology assists students, teachers, and administrators in reaching their goals. These pages are designed to provide information on technology resources available in our school division.
The following five suggestions will help us help you. You can save time (both ours and yours) by going through the steps listed below before you contact tech support. If you are still having problems after attempting these steps please feel free to contact us via the TechHelp database (see “Reporting a Technology Issue” below. While the TechHelp database is the best way to contact us regarding a technical issue you are having we can also be reached via email or telephone at extension 2404.
To report technology related problems (computer problems, telephone problems, database problems, etc.) within the division, follow the steps outlined below: